Accessibility statement

Our research partner, Service Management Group (‘SMG’), is committed to maintaining a user-friendly product which is accessible to all visitors. In keeping with this commitment, SMG is in the process of incorporating the Web Content Accessibility Guidelines (WCAG) into its design wherever possible. More information about the WCAG is available at:

It is our goal to create an accessible experience; however, this is not always possible. In some situations, SMG’s products may not be compatible with certain pieces of adaptive technology.

While SMG is committed to maintaining accessibility by completing periodic reviews of its products, we are always open to user input. Should you encounter an accessibility issue with one of our pages, please contact us at Please include as much detail as possible in your message including the type of adaptive technology you are using and the specific aspect of our site that is not working.